Information We Collect
We collect the following data about users: (1) information that you voluntarily submit to us (“User-Supplied Information”); (2) technical data automatically collected from all visitors to the Outsource.bg Website (described below under “Passive Data Collection”); (3) information we collect through our Services; and (4) information we collect from third-party sources.
User-Supplied Information. We may collect user-supplied information when you choose to provide us with your Personal information via the Outsource.bg Websites, including when you send us an email asking a question, register to attend an event, submit a form to receive marketing materials or email newsletters, or request any research or whitepapers.
Use of Collected Information
We use personal information to establish and enhance our relationship with you. We may use personal information to operate, provide, improve, and maintain the Outsource.bg Websites; to prevent abusive and fraudulent use of the Outsource.bg Websites; to personalize and display content on the Outsource.bg Websites; where permitted by applicable law, to send you information, including via email, about our products and Services in which we believe you may be interested; to respond to your inquiries and for other customer service purposes; and for other administrative and internal business purposes.
We may use your e-mail address, including any email address provided at www.gdpr-wp.com or through the Outsource.bg Websites as set forth in the “Communications and Unsolicited Marketing Communications” section.
On the Outsource.bg Websites, we may use passively collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the Outsource.bg Websites; and (b) monitor aggregate website usage metrics such as total number of visitors and pages viewed.
Disclosure of Collected Information
We do not sell or rent email addresses and other personal information that we collect directly through the Outsource.bg Websites. Please be aware, however, that any information that you voluntarily choose to display on any publicly available portion of the Outsource.bg Websites, or on any Service, becomes publicly available and may be collected and used by us or others without restriction. We share your information, including personal information, as follows:
Outsource.bg Service Providers
We may disclose personal information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose personal information where we, in good faith, deem it appropriate or necessary to prevent violation of the Outsource.bg Terms of Service, or our other agreements; take precautions against liability; protect the rights, property, or safety of Outsource.bg, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.
Aggregate Information and Non-Identifying Information
We may share aggregated information with Clients, prospective Clients, partners or the press in order to demonstrate usage of the Service, identify industry and advertising trends, and to generate publicity for the Outsource.bg Services.
We use the information that we collect automatically about the use of our Website to facilitate delivery of the Service and, in some cases, for internal reports. Additionally, some of the information collected is used in the Client Reports. The Client Reports may contain both passively-collected information and End User Personal Information.
The Outsource.bg Websites are hosted in Bulgaria, and we may use service providers in Bulgaria and elsewhere to process personal information on our behalf. If you use the Outsource.bg Websites outside Bulgaria, please note that your personal data may be transferred outside of your home jurisdiction to Bulgaria and to other jurisdictions where our affiliates and service providers are located. Some of these jurisdictions, including Bulgaria, do not have equivalent data protection laws as the European Union and other jurisdictions. By using our Websites, you are agreeing that your personal data may be transferred to Bulgaria and other jurisdictions, as explained in this Section.
For EU residents, see Section 9, “EU and the Privacy Shield” below, for information regarding (i) Outsource.bg’s participation in the EU-US Privacy Shield Program through its Solution Partnership with Gigya and (ii) Outsource.bg’s handling of Personal information received from the European Union as a Subprocessor of Clients for its cloud Services.
EU, Switzerland and the Data Privacy Shield Framework
Information We Process. We collect, in accordance with the Privacy Shield principles, the categories of information described in sections 2 and 7 above. We process personal information about website users for the purposes described in section 3 above. Please note: additional information about Outsource.bg’s participation in the Privacy Shield program, with regard to data collected in a capacity as a processor to our Clients, is available by contacting firstname.lastname@example.org.
E.U. and Swiss End Users whose personal information we process on behalf of a Outsource.bg Client (as a data processor) should first contact the Outsource.bg Client, who is the controller of your personal information, to access their personal information; Outsource.bg will work with its Clients to provide End Users the necessary access about what personal information is processed.
Transfers to Third Parties. As described in the “Disclosure of Collected Information” section above, we may transfer personal information from the E.U. and Switzerland to third parties. We contractually require third parties to whom we transfer personal information to provide the same level of protections as the Principles. Outsource.bg remains responsible for the personal information we receive and transfer under Privacy Shield as it relates to our Services.
In accordance with our legal obligations, we may also transfer, subject to a lawful request, personal information to public authorities for law enforcement or national security purposes.
Contacting Us, Complaints and Dispute Resolution. E.U. and Swiss individuals who have questions or complaints about how we process their personal information may contact us at email@example.com. We will work to resolve your issue and respond no later than 45 days of receipt.
The security of your information is important to us, including, but not limited to, the personal information collected via the Outsource.bg Websites and Services. We use reasonable security measures to protect against the loss, misuse, and alteration of Personal information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information.
If we learn of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Outsource.bg Websites or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Outsource.bg Websites. If a security systems breach occurs, we may post a notice on our homepage (outsource.bg) or elsewhere on the Outsource.bg Websites and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach, involving your personal information, in writing. This notice paragraph applies to users of the Outsource.bg Websites and our Clients who utilize our Services on their third party websites only. Should there be a breach that affects End Users of Clients, the Client will be responsible for disseminating notice of such a breach to those End Users.
The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. Outsource.bg’s Websites are not directed toward individuals under the age of thirteen (13), and we request that such individuals do not provide personally identifying information through our websites. Additionally, we do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. If we learn that personal information has been collected from a user under 13 years of age on or through the Outsource.bg Websites, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has registered on the Outsource.bg Websites or you believe has otherwise provided personal information to Outsource.bg, please contact Outsource.bg at firstname.lastname@example.org to have that child’s account terminated and information deleted.
In addition, we use Google Analytics to analyze our users’ use of the Outsource.bg Websites. Google Analytics is currently on outsource.bg and www.gdpr-wp.com. Google Analytics provides us with aggregated data in order to help us make informed business decisions. Ultimately, Google, as a third party, controls information collected through Google Analytics and you should check and be comfortable with its privacy practices prior to using the Outsource.bg Websites. You may review information about Google’s privacy practices with respect to Google Analytics at http://www.google.com/analytics/learn/privacy.html.
Third-Party Ad Networks
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp (NAI) and www.aboutads.info/choices (DAA).
Opting out of one or more NAI member or DAA member networks (many of which will be the same) only means that those members no longer will deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different computer or change web browsers, your NAI or DAA opt-out may no longer be effective. Additional information is available on NAI’s and DAA’s websites accessible by the above links.
What Cookies Do We Use and Why? We use the following types of cookies:
Strictly necessary cookies – These cookies are used for the sole purpose of either (i) carrying out a transmission of a communication over an electronic communications network, or (ii) to allow the provider of an information society service to provide such service as explicitly requested by you.
How To Disable or Remove Cookies
You can configure your Internet browser, by changing its options, to stop accepting cookies completely or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the Outsource.bg Websites or all functionality of the Services.
Please note that disabling these technologies may interfere with the performance and features of the Services.
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