OutsourceBG Services Ltd - Our Services

Europe-wide Staff Augmentation

We provide support and on-demand staff on a project, hourly or contractor basis to suit the needs of our clients.
- Flexible workforce
- Pay-per-hour possibility
- Full utilization with minimized cost
- IMACD services

IT Services

International Services

- Infrastructure and network engineering
- System design
- International integration and deployment
- Product configuration & onsite installation
- Project Management
- Technical support helpdesk
- Technology rollouts, updates and migrations
- Asset audits, tagging and recording
- Asset redeployment and removal
- End-user Application
- Cloud computing set-up and support
- Azure setup and support
- Intunes MDM

Technical Support

Remote support with dedicated ticket logging system (mobile and desktop apps)
– multi-lingual phone, chat and mail support
- On-site engineers for technical support, maintenance and repair services all over Europe
- Hybrid support utilizing innovative technology solutions
- 24/7 availability upon request – BCP support
- Flexibility in response to your specific requirements during project rollout

Project Management and Implementation

- - Project planning and management
- Scheduling management
- Customer documentation and reporting
- Pre-delivery configuration
- Rollout and testing plan development
- Verification and testing
- WFM services
- Engineer disposition

Process Optimisation

Delivery Excellence

- Business Process mapping
- Business Process redesign
- Business Process automation
- Industry best practices
- Implementation using COPC standards, Six Sigma Methodology and Lean approach
- Continuous improvement

Training

Education services

- Video tutorials
- Post-implementation end-user training
- Usage and deployment of LMS systems
- Creation and ownership of training programs
- Language and technical skill assessment framework

We run all kinds of IT services that help your success

Contact us About us